An ice dam is a ridge of ice at the cold edge of the roof, and it forms because heat escaping through the roof deck melts snow higher up. That meltwater runs down, reaches the overhang where there is no heat beneath it, and refreezes. Each cycle builds the ridge higher, and eventually water pools behind it and works backward under the shingle courses. That is the damage: not the ice itself but the water it holds against a roof that was only ever designed to shed water downhill. Almost nobody in Wyoming thinks about gutters in January, which is precisely when this is happening. Removal has to be done in a way that does not trade an ice problem for a roof problem. Chipping and hacking at a dam with hand tools breaks shingles that are cold and brittle, and salt products aimed at the eave corrode aluminum and kill the plantings underneath. Low-pressure steam melts the ridge without impact, which is slower and more expensive per hour and does not leave you with a spring roofing bill. Alongside the ridge itself, the downspouts and outlets have to be reopened, because a cleared eave with a frozen downspout simply refills. We also look at what put the dam there, since a dam that formed on one specific section usually points at a heat-loss path or a run that was holding water before the freeze.
A winter call gets the ridge cleared, the drainage path reopened, and a plain account of why that section dammed. Some of it is attic insulation and ventilation, which is outside what we do and we will say so rather than sell around it. What is inside our scope is the drainage half: a trough that entered winter full of fall debris, a run pitched so it holds standing water, or a downspout that discharges into a spot that ices over and backs up. Those we can fix before next December.

Low-pressure steam melts the ridge without chipping or damaging shingles.
Downspouts and outlets are reopened so meltwater has somewhere to go.
We identify the heat loss or drainage fault putting the dam there each year.
Proudly serving Wyoming, Cutlerville, Kentwood, Byron Center, Grandville and Jenison for years.
Ten services, and the first three cover most of the calls we get: cleaning, installation and repair. The rest exist because a clogged downspout, a rotted fascia run and a February ice dam are genuinely different jobs, with different tools, different access and different pricing.

The ring around Wyoming is not one jurisdiction. Cutlerville answers to two townships, Jenison sits in Ottawa County entirely, and Kentwood and Grandville each run their own permit desk. We work all of them and know which door a job goes through.
Frequently Asked Questions
Gutter Services can be complex, and we’re here to provide answers to common questions. Here are some frequently asked questions from our clients.
There is no single figure, because cleaning is priced on linear footage, roof height and how much the downspouts have to be broken down. A single-story ranch with straight runs and two downspouts is a different job from a two-story with inside corners and buried discharge lines. We quote after we see the roofline, and the number we give is the number you pay.
Price follows access more than anything else. Steep pitch, second-story runs, and gutters that have not been touched in three seasons all add time, and compacted debris has to be bagged rather than flushed. Ask any company whether the quote includes flushing the downspouts to the discharge point, because that is where the difference usually hides.
Statewide averages are close to meaningless here because West Michigan roofs carry a heavier leaf load than most of the state and the freeze cycle starts earlier. What matters is your own roof: total footage, number of stories, downspout count, and whether guards have to come off and go back on. We price the house in front of us.
Clean the downspouts before the troughs, not after. Most homeowners scoop the gutter clean, flush it, and push the loosened debris straight into an outlet that was already partly blocked. Clearing the outlet and the discharge end first means the flush actually runs through. It is also the step that gets skipped when a crew is being paid by the house rather than the hour.
Installation is quoted on total run length, corner count, downspout count and material. Aluminum, steel and copper are three different prices for the same shape of job. The other variable most quotes leave out is fascia repair, and on Wyoming homes built in the 1950s that is a real line item rather than a rare surprise.
Seamless costs more per foot and removes the joints that leak first, which is why almost every replacement here goes seamless. The material is rolled to length on site, so the price moves with run length and corner count rather than the number of sections. On a house with long straight runs the difference narrows considerably.
Heat escaping through the roof deck melts snow on the warm upper roof, and that water refreezes when it reaches the unheated overhang. Attic insulation gaps and blocked soffit ventilation are the usual sources of that heat. A trough packed with fall debris makes it worse by holding water at the eave, but debris alone rarely creates a dam.
Chipping at ice with a hammer or hatchet breaks cold shingles, and rock salt corrodes aluminum trough and damages what is planted below. A roof rake used from the ground to pull snow off the lower few feet is the one homeowner measure that genuinely helps and carries little risk. Anything involving a ladder on ice is not worth it.
It removes one contributing factor rather than the cause. A clear trough and open downspouts give meltwater somewhere to go during thaw cycles, which reduces how much refreezes at the eave. The heat loss that starts the melt is still an attic issue, so fall cleaning helps meaningfully without being a complete answer.
Response depends on how many calls a given thaw-freeze cycle generates, and January and February bring them in clusters. If water is already entering the house, say so when you call because that changes the ordering. Interior water means the dam has already backed under the shingles and time matters more than it does for a dam that is only visible outside.
Clear Your Wyoming Ice Dam
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